Frequently Asked Questions

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Why should i use a travel agent?

Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance.

Will I pay more if I book through an agent?

All my fees are transparent. In many cases, you save more than you spend. I work within your budget, and always focus on making sure that your travel arrangements are exactly what you’ve requested.

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Do you book multi-centre trips?

Yes! Do you have an upcoming itinerary in mind? I can source flights, accommodation, transfers and everything else you can think of. Please get in touch with me I’ll be happy to discuss in more detail.

Can I change the amount of hold luggage once I have booked?

The majority or airlines will allow you to increase the amount of luggage you wish to take for an additional fee. This varies by airline, if you would like to increase or add additional hold luggage after booking, please give me a call or drop me an email.

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Can I book with you if I don’t live in the UK?

All bookings need a valid UK address and a UK registered debit or credit card to make the booking. If you live permanently outside of the UK please contact me to discuss the options available to you.

How long will it take for my booking confirmation to arrive?

Where an email address has been provided, a confirmation email containing your booking details will be issued within 48 hours.

https://planesailingtravels.co.uk/wp-content/uploads/2025/06/qtq80-0WDcXl-2048x1367-1-640x480.jpeg
Why should i use a travel agent?

Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance.

Will I pay more if I book through an agent?

All my fees are transparent. In many cases, you save more than you spend. I work within your budget, and always focus on making sure that your travel arrangements are exactly what you’ve requested.

Do you book multi-centre trips?

Yes! Do you have an upcoming itinerary in mind? I can source flights, accommodation, transfers and everything else you can think of. Please get in touch with me I’ll be happy to discuss in more detail.

Can I change the amount of hold luggage once I have booked?

The majority or airlines will allow you to increase the amount of luggage you wish to take for an additional fee. This varies by airline, if you would like to increase or add additional hold luggage after booking, please give me a call or drop me an email.

https://planesailingtravels.co.uk/wp-content/uploads/2025/06/qtq80-aG9bP6-2048x1367-1-640x480.jpeg
https://planesailingtravels.co.uk/wp-content/uploads/2025/06/qtq80-kdDia5-2048x1365-1-640x480.jpeg
Can I book with you if I don’t live in the UK?

All bookings need a valid UK address and a UK registered debit or credit card to make the booking. If you live permanently outside of the UK please contact me to discuss the options available to you.

How long will it take for my booking confirmation to arrive?

Where an email address has been provided, a confirmation email containing your booking details will be issued within 48 hours.

WORKING HOURS

MON – FRI: 09:00 – 19:00

SAT 09:00 – 18:00

SUN 11:00 – 17:00

SOCIALS 

WORKING HOURS

MON – FRI: 09:00 – 19:00

SAT 09:00 – 18:00

SUN 11:00 – 17:00

SOCIALS 

Plane Sailing Travels is an Approved Member of Merlin Travel Group Ltd and acts as an agent for ATOL holders and other principals.
Merlin Travel Group Ltd is an Accredited Member of Protected Trust Services (PTS) 5434 and Holders of Air Travel Organiser’s Licence number (ATOL) 11770 issued by the CAA of 45-59 Kingsway London WC2B 6TE – www.caa.co.uk/ATOL. Head Office address Merlin House, Mossland Road, Glasgow, G52 4XZ. A company registered in Scotland with company number SC634186.

All travel arrangements are 100% financially protected and customer funds are held in an independently managed trust account.
All of our package holidays that include international flights from the UK are fully ATOL Protected.

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